Jim Bacons Tire Factory / Vancouver, Washington

Rating: ★★★

Automobile Parts & Supplies, Brake Repair, Wheels-Aligning & Balancing

Address: 11070 SW Canyon Rd, Vancouver

Postal code: 97005

Phone: (503) 646-9113

Welcome to Jim Bacon?ˆ™s Tire Factory where you can find: ?ˆ?Always the Right Tire, Always the Right Price.?ˆ? Based in Oregon, Jim Bacon?ˆ™s Tire Factory has been serving the areas of Beaverton, Hillsboro, Tigard, and Portland since 1961. A family owned and operated business for three generations, Jim Bacon?ˆ™s Tire Factory is committed to high quality tire and auto service. Jim Bacon?ˆ™s Tire Factory offers tires from top name brands like BF Goodrich, Michelin, and Uniroyal. Jim Bacon?ˆ™s Tire Factory also offers a variety of auto services including: brakes, alignments, oil changes, and much more. Our customers are the most important part of our business and we work hard to build relationships that will last a lifetime.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

Terrible customer service and dishonest.

Terrible customer service and dishonest.

Phireball76 / 3/12/2012

Tyson was a huge help. Reasonable

Tyson was a huge help. Reasonable prices, great customer service, and man were they fast! Gave me plenty of different options, pricing, and recommendations.

RonP620 / 3/2/2012

Terrible experience! I ordered...

Terrible experience! I ordered new wheels for my 1999 Corvette based upon the quote provided which included the wheels, lugs, pressure bands and labor. My account was charged the entire amount upfront rather than charging for the products upfront and the labor when it was completed. When the wheels were being installed I was advised that I needed a rebuild of the pressure sensors which are a part of the valve stem ra... view morether than bands, I approved purchase of the rebuild kit. I also approved filling the tires with nitrogen which was an additional charge. I did not receive a copy of the receipt for the initial charge. I called when I got home and was reviewing the bill and was told that the charge was the bid amount. Subsequently I found out that I had been charged for both the bands (not used) and the rebuild kit. When I questioned Jim about it he said that the additional charge was because I had run flat tires which are more challending to remove. I told him that I did not have run flats, I had Bridgestones. He then complained that he wasn`t making enough profit on the wheels and told me to get documentation to prove what he had charged me. I am going over there this afternoon with copies of my card billings for the two charges and a copy of his original estimate. They owe me $100.00. 1. Charging a customer for product ordered is appropriate. Charging a customer for work before it is completed is not. 2. The customer gets every invoice every time and the billing is reviewed with the customer prior to their leaving the shop. 3. Check your daily charges rather than sending the customer for documentation to prove you overcharged. Making them spend additional time and money to recover what you overcharged just makes them madder. I will get my overcharge refunded this afternoon or it will cost them more than $100 in restitution and punative damages to rectify what will happen to their reputation View Less

mazzi / 2/15/2012

I received my refund but learned my

I received my refund but learned my lesson and will not do business here again.

NancyL209 / 2/14/2012

Corvette friendly

Recommended by the Mt Hood Corvette forum as a place that was knowledgeable about corvette wheels, run-flats and wouldn`t damage my rims. This place was awesome. I worked with a technician named Dustin who was very friendly and professional. I would highly recommend this 50yr old family owned business.

pdxvette / 11/28/2011

Tires companies make service a commodity...

I`ve come to the conclusion that pretty much all tire companies have good service. IF they don`t. They will be gone, soon. This tire company has good service, too. Little waiting room with TV, coffee, and popcorn. Nothing spectacular, but what you would expect with good (not great) service. BUT... the Nokian tires there guys sell are the BOMB. BOMB in a very good way. Buy these tires and you will not be disappo... view moreinted.

RajaFufu / 11/12/2010

Reasonable and Dependable

These folks carry several lines of tires, and will make special orders for you on request. They follow through on their promises, their mounting and balancing work is first rate, and their prices are reasonable. They have done free repairs on tires for me a few times, and have always been prompt, courteous, and competitive.

Kayak / 7/32/2009