Car Connection Inc / Mukilteo, Washington

Rating: ★★★★

Used Car Dealers, Wholesale Used Car Dealers

Address: 13319 Highway 99, Mukilteo

Postal code: 98204

Phone: (425) 742-1102

Wholesale Used Car Dealers, Used Car Dealers

Paine Field-Lake Stickney

Mon - Fri 8:30 am - 8:00 pmSat 9:00 am - 7:00 pmSun 11:00 am - 6:00 pm

(425) 353-2277

Never ever trust reviews by profiles that have all of 1 review, are hidden, and only talk in broad generalities. In other words - every single 5 star review here. For me - my credit is Fair - not outstanding, but NOT bad, either. When we got done with selecting the car I was interested in, they presented me with two contracts, both at 29.99% APR, and including GAP (which was not asked for nor wanted). When I co... view moremmented how outrageous the interest was (one was from Wells Fargo, my bank), Dave chimed in saying that was the modern lending economy and it s not like the dealership was making any profit off of it. Big mistake. 3 public sources (Forbes magazine, the Wall Street Journal, AND Edmunds.com), not to mention my own banker at Wells Fargo, confirm that dealers make the substantial portion of their profits by hiking up interest rates without disclosing, adding costs like GAP insurance, and service contracts (all of this is known in the industry as back end profits) not to mention, they get a cut of the interest provided over the life of the loan. When called on this, both men looked like I d just debunked the Flat Earth Theory. The easiest tell that a someone is lying is when they volunteer they`re not for no particular reason.

ErikJohansen / 8/32/2012

Talked to a lot of car dealers and these guys were some of the friendliest and helpful. There are so many dealerships on Hwy99 but these guys stood out.

edgarr573 / 7/5/2012

I try to support the idea of recycling cars. Very nice and friendly! Hi Dave!

aagesen236 / 6/26/2012

I try to support the idea of recycling cars. Very nice and friendly! Hi Dave!

aagesen236 / 6/25/2012

I bought my yellow VW Bug from the guys at the car connection, I love the car and the guys were great to work with, if you want a really good deal on a car and have a lot of fun doing it, try the car connection, you will love it !

aadlanddd / 6/12/2012

The selection was right up my alley. I had no problem finding several cars that fit both my needs and my budget. After just a few hours they got me financed and on my way.

riverr80 / 5/32/2012

Best car buying experience I have ever had, and I have been through my fair share of cars. Thanks for the excellent customer service.

w.willie61 / 5/32/2012

This was the most AMAZING experience ever. George was great. Very friendly---made this car buying experience EASY! Management was great!

mmalinky / 4/31/2012

Unless you like to be cheated and lied to, stay away from that place. The car I bought was advertised as ""Flawless"" even though during the first 5 minutes of the test drive I found 2 serious issues: the engine was running very cold and there was vibration at high speed. I said I`d buy the car if these issues were fixed. They said they`d fix the temperature issue and look into the vibration. A day later, they ... view morecalled to say the temperature issue was fixed but that the vibration was actually caused by the tires being worn. They offered (after a lot of negotiating) a $200 discount for the tires saying that if I don`t buy it, they`ll just replace the bad one with a cheap used one (!!!). I accepted the discount and at the last minute they tried cheating me out of another discount that was offered on their website saying that the $200 included it. I stuck to my guns and ended up getting it. When I was buying the car they included a total loss loan insurance without asking me and I had to ask them to reprint everything. As soon as I got on the highway I noticed that the temperature issue was still not fixed. Also there was an oil leak causing burnt smell inside the cabin. I called them back as soon as I got home and went back there next day. They refused to do anything about it unless I covered 100% of their cost of repair. I refused and told them I`d spend a lot of my spare time giving them the worst reputation I can on the internet and after they called the owner they said that they can either take the car back as they`d have no trouble reselling it as is to someone else (their words exactly) or they can split the cost with me 50-50. I didn`t really want to accept because at this point I had no trust whatsoever in their ability to fix the issues but given the fact that I had no time to work on the car myself I ended up accepting. Also after going through all the hell and wasting all this time, I didn`t just want to abandon and give the car back. $230 and a few days later I got the car back and nothing was repaired. The temperature issue is still there and the oil leak is still there. I had to pay $900 for a set of new tires and while doing that I discovered that the control arms are badly worn as well (requiring basically a full suspension rebuild). If I could go back in time I wish I took their offer to return the car so they could sell it to another sucker.

Tcheb / 8/4/2011

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