Just Brakes - #110 Katy / Cypress, Texas

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 1750 Fry Rd, Cypress

Postal code: 77084

Phone: (281) 829-9988

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

A TOTAL RIP OFF. AVOID AT ALL ...

A TOTAL RIP OFF. AVOID AT ALL COST. I had a very bad experience at this location. They were just trying to RIP off people. I had a groupon, and tried to use the same at this location. As soon as they realized i was using a Groupon, they said that they are run out of oil filters & they had to buy from an external source, and I had to pay for that!,. they quoted me $16+tax for the oil filter alone (which is otherwi... view morese included in the cost of the oil change). When I started to ask them about it, they were like, you can take your vehicle elsewhere. Literally, told me to get out, and take my vehicle off their property. One of the worst customer service I have ever seen in my life!. Well, other customers who were present while I was there too was equally screwed. A old man had brought his car for a oil change, and they gave him a quote of $2k (with financing options) to fix his car!!! Imagine that! TOTAL RIP OFF. AVOID.

ApkHou / 12/25/2012

ApkHou / 12/24/2012

CROOKS, CHEATS, and LIARS. I j...

CROOKS, CHEATS, and LIARS. I just left Just Brakes on Fry Road in Katy, Texas. I had previously taken my car there last year. I had declined the entire brake overhaul which they were suggesting. After taking my money and then some for the "$99.88" job, we parted ways. I was a semi-satisfied customer in that they replaced the pads and machined my rotors. They failed to mention that if you decline their sugge... view morested repair work, THERE IS NO WARRANTY on the work they do. Had I known this, I probably wouldn`t be as upset as I am today. The floor manager, Jeff, was very rude and combative. He had no intention of even offering ANYTHING to make the customer happy. When I asked for the regional manager`s name and phone number, I was told that information was not important to the situation and that he would not provide it. When I asked for Jeff`s last name, I was told he would not provide it because it was not important to the situation. Looking at my invoice from last time, the service representative`s name was "ADAMS, JEFFERSON". When you look on the walls near the register, there are about 4 different certifications with the name "Jeff Adams" or "Jefferson Adams". When I asked Jeff if his name was "Jeff Adams", he told me that that individual no longer worked there. Upon receiving my paperwork for today`s disaster, surprise! The service representative`s name is..... ADAMS, JEFFERSON. 1) Why would you keep certifications of merit on the wall for someone who no longer works there, 2) the invoice clearly states that it was JEFF ADAMS who `helped` me, and 3) why, oh why would you lie to my face about who you are? I can only assume that he is not proud of who he is and how he treats his customers. I WOULD NOT RECOMMEND ANYONE GOING TO JUST BRAKES. As a matter of fact, based upon this experience, I will make it a point to discourage anyone from visiting Just Brakes, especially the one on Fry Road, in Katy Texas (store number 110). Be afraid, be very afraid.

ChrisKern97 / 10/9/2011