Infiniti / Julian, North Carolina

Rating: ★

15 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 3605 W Wendover Ave, Julian

Postal code: 27407

Phone: (336) 852-5981

Join the Crowd Who Are Saying Take It " Over-2-tom`s" Service With a Smile

Residents of the Seven Lakes community take their RV`s, cars and boats "Over-2-Tom`s". Tom is a ASE certified mechanic, with over 20 years experience, who can do it all. Tom can handle:?ˆ? Brakes?ˆ? Transmissions?ˆ? Rear Differentials?ˆ? 4x4 Vehicles?ˆ? Shocks and Struts?ˆ? Detailing?ˆ? Regular Maintenance ?ˆ? Oil Changes ?ˆ? Timing Belts ?ˆ? Service BeltsOne of the best things about Over-2-Tom`s is the friendly common sense approach he has toward his customers, always adding a smile during a conversation. Pick-up service and loaners are available.Call us today to schedule an appointment.

Categories:

New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Accessories, New Truck Dealers, Used Truck Dealers

Payment:

discover, master card, visa

Neighborhoods:

Hewitt Area

Open hours:

Mon - Fri 9:00 am - 8:00 pmSat 9:00 am - 6:00 pm

Brands:

Infiniti

Reviews:

Worst Dealership in History

WORST dealership in history. I came to these folks with a wrecked G35 I had originally purchased from an Acura dealer. I loved that car. They claimed it had an excess of $11,000 in damage upon inspection, and offered me a measly $1,500 for the car. I ended up buying a 2006 M35 from them, apparently looked over thoroughly and checked, with a clean CarFax. No wrecks reported or substantial damage. I had also been... view more a regular customer for a year, and always had my G35 serviced there. Every other oil change they tried to tell me I needed unnecessary repairs, but I ignored because I knew better. I just wanted Infiniti techs to service my car. No more than 1 week later, the MECHANIC at the dealership was driving around my old car, completely fixed and running well. So much for more than $11,000 in damages. THE SECOND DAY of ownership, my newly purchased car`s tire pressure light came on. Upon further inspection, I found a small slit in the side of the tire. I had not hit anything, and the car had been kept in the garage. THE MANAGER, ""Bill"", seriously tried to charge me for a new tire. After debate, he finally had it replaced. TWO MONTHS into ownership now, I`m on the way to work, and the radiator SEPARATED IN HALF, not cracked, SEPARATED. The dealership told me it would cost in excess of $900 to replace. I had to go inside the dealership and raise a fit while talking to the manager to get them to work with me, fairly. They agreed to replace the radiator for a couple hundred, and cheaped out with an AFTER MARKET, NON INFINITI OEM, radiator. THREE MONTHS into ownership now, I go in for an oil change. Upon picking up my car, MITCH, the service advisor, informs me that I have a ""serious"" problem and that my ENTIRE STEERING RACK AND PINION SET would have to be replaced. This is a $2,000 repair bill, and they said they would just be o so nice as to give me $200 off. THESE GUYS ARE CROOKS, and their mechanics as well. I took the car to a mechanic, whom I trust, and he informed me that it appeared the car had been wrecked at some point, and not fixed properly. I am EXTREMELY disappointed with the level of service I received from a ""prestige"" dealership that sells high end automobiles. I HIGHLY recommend purchasing your Infiniti, or any car for that matter, from anywhere BUT these dishonest people. All they want is your money, and do not do honest business.

ericzmeh / 2/8/2012