Mike`s Service Center / Platte Woods, Missouri

Rating: ★★★

Auto Repair & Service, Tire Dealers

Address: 6545 N Cosby Ave, Platte-Woods

Postal code: 64151

Phone: (816) 746-4900

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

I don`t trust anyone else with my cars. They are fast, fair and professional. They get the diagnosis right the first time, meet estimates for delivery and $, and always look for warranties or recalls on parts. They`ve definitely saved me money and headaches.

darren.bradshaw.50 / 6/16/2013

Used to love and recommend thi...

Used to love and recommend this place frequently.. Times have changed! 1st strike: I had a vehicle I was about to have $500-600 worth of stuff done to it. But they nor the dealership wanted to fix a suspension squeak and they basically told me to go somewhere else. So I traded in that vehicle on a new one and they lost that money. 2nd strike: I had another vehilce in for something and told them I thought I needed ... view morenew brakes. They called and said $324 for new front brake job. I got to the shop and scheduled that service even though it seemed a bit high. I got home and looked at my reciept they stuck on a $22.50 fee for the pleasure of telling me I needed to give them $324 for brakes. 3rd strike had this vehicle for 5years 60k miles and NEVER had a check engine light. Within 5 miles from driving away from their shop.. Check Engine Light. I called and asked for a Manager to discuss the fee and light and they said tough crap on the fee and completely ignored and didn`t say one thing about the check engine light. POOR customer service Wayne. But maybe I should thank him.. I`ll pay the 22.50..but now i`ll pay 125ish for the brake job somewhere else and they won`t get my $324, no future business from me, no future referrals and I`ll post this where I can so that eveyone knows the Reputable, Laid back, Honest. Repair shop that this used to be is GONE. Oh and at the end of the call.. He mumbled something about the owner should be handling this and HUNG UP. wow.. I really expected more. Shocked and Appalled. But oh well....

AllDone1 / 9/11/2012