Kelly Volkswagen / Lexington, Massachusetts

Rating: ★

3 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 151 Andover St, Lexington

Postal code: 1923

Phone: (866) 595-6470

"We make it Easy!"

It`s simple. We know Volkswagens. That`s how our service department offers top-of-the-line automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available, and our factory-trained technicians will deliver the most efficient and quality vehicle care.Manufacturer-recommended parts are an important part of maintaining your Volkswagen`s optimum performance. We offer the same high-quality parts your vehicle was built with, and we keep a large inventory of these certified parts in stock. If you`d like to? order a part, you can simply fill out our online parts form.When you need service, just? make an appointment? with our handy online scheduler.Or visit? DriverGear? and check out our full line of Real Volkswagen Accessories and DriverGear merchandise.

Categories:

Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Auto Repair & Service

Services/Product offered:

Even online we manage to be a full-service dealership. Looking for a? price quote? We can do that. Want to? order parts? No problemo. Need to make a? service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our? business hours and directions? if you`d like to visit in person.

Open hours:

Mon - Thu 8:00 am - 8:00 pmFri 8:00 am - 6:00 pmSat 8:30 am - 6:00 pmSun 11:30 am - 5:00 pm

Brands:

Volkswagen

Amenities:

For us, "customer service" means making your experience as easy and enjoyable as we can. We try to provide great customer service in a number of ways: You can? research? the VW that`s right for you.You can? request a quote? on the new vehicle of your choice.You`ll enjoy prompt, quality service from our service center. Go ahead and? make an appointment? or? order partsonline. It`s easy.Our friendly, professional staff will exceed your expectations for personal service.

Associations:

We are associated with the following Kelly Franchises: Kelly Fiat (Danvers/Peabody) Kelly Nissan of Beverly (Beverly) Kelly Nissan of Lynnfield (Lynnfield) Kelly Infiniti (Danvers) Kelly Honda (Lynn) Kelly Jeep Chrysler (Lynnfield)

Reviews:

Horrible experience in the service department. No interest in customer care. Didn`t make repairs requested. Eager to suggest other repairs not covered by warranty. Left car open during rain storm... seats were soaked through and stained when the car was picked up. Showed absolutely no interest or concern. Do yourself a favor and find another location when your car needs attention.

vwvandriver / 4/26/2013