Superior Ford / Rougon, Louisiana

Rating: ★

1 years in Business

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 4303 Highway 19, Rougon

Postal code: 70791

Phone: (888) 410-7462

Shop Online, Find Store Locations, Service & More!

Your Arcadia NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Categories:

Auto Repair & Service, Automobile Electrical Equipment, Automobile Parts & Supplies, Automobile Body Repairing & Painting, New Car Dealers, Used Car Dealers, Automobile Consultants, Brake Repair, New Truck Dealers, Tire Dealers, Auto Oil & Lube

Payment:

discover, master card, visa

Neighborhoods:

Baker/Zachary

Open hours:

Mon - Fri 8:30 am - 7:00 amSat 8:30 am - 5:00 pmSun Closed

Brands:

Ford, Lincoln, Mercury

Reviews:

Horrible horrible....

If you value your vehicle dont get it serviced at this place. I took my mustang for new tires! They called me and said I needed new brake pads so I told them ok put new brake pads on it. When I got there I paid them and got in my car and started to leave and when I hit the brakes it went all the way to the floor!! I parked the car and went back in. The service manager went and drove the car around the lot came back a... view morend said they would look at it. After waiting forever i went back and tested it again...worse... the abs light came on and now it was worse. The service manager had his female employee drive it and I could tell by her face when she got out that she knew something was wrong but she wouldnt look at me and said..you can go..your car is fine. I insisted that it was not so they called the owner out who drove the car around the lot and said this isnt right. I thought ok now they will fix it. I called my husband who left work and came there..drove the car and said...your car is fubar-ed. The service manager and owner and myself and husband sat at a table and had a meeting where we ended up paying another $300 for new calipers. Still didnt work. My husband questioned why we had to pay for something else...but they insisted. The owner and service manager then told my husband "I wouldnt let my wife drive the car like that." To which my husband replied, "Really? But you would lie and let MY wife drive it. When she brought it here the brakes were fine." They refused to fix the car but said I should just buy a new one since it was 5 years old. We ended up having to get a tow truck to get the car and transport it to baton rouge..when the repair shop tried to get it off the truck the brakes failed and it rolled into the middle of college drive. They were able to fix it but this is what they said had happened...When Superior Ford went to change my brakes they failed to open a line which flooded my antilock brake system $2000 and burst my master cylinder...more money...After a week I got my car back and finally drove it...it worked. Superior Ford is the worst place and has the worst people. We filed a complaint with Ford and the Better Business Bureau.

la.gumbeaux / 11/6/2013

We have sent four trucks to Su...

We have sent four trucks to Superior Ford to have diagnostic testing and all four were incorrect causing the customer and our business a great amount of money. TERRIBLE service and rude employees. We would never recommend Superior Ford for any automobile maintainence.

HobgoodServices / 7/30/2011