Pong Import / Chicago, Illinois

Rating: ★★★★★

29 years in Business

Auto Repair & Service

Address: 3848 N Clark St, Chicago

Postal code: 60613

Phone: (773) 549-7777

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Categories:

Auto Repair & Service

Neighborhoods:

Lakeview, North Side

Open hours:

No info

Reviews:

Great Service & Price

I needed a front axle replaced on my Subaru. While searching the web for reputable service to do said work, I came across Pong`s on n Clark st. Pong`s had many 5 star reviews so I decided to check them out. On the way to the shop, I stopped at 4 other garages for quotes to compare. Pong`s estimate was $50.00 cheaper than the lowest of all others. Price isn`t everything though, their shop was also the neatest and mos... view moret organized. I agreed to the estimate and was told it would be ready in 3 hours. A little over 2 hours later I received a call that my car was ready (nice surprize). They saved the old part and showed me the problem with the old axle.After talking to the manager? owner? (sorry I forgot his name) I found out that I could have saved almost $700. on a clutch replacement I had done at the Sube dealer. Bottom line Great servive and price. I will be recomending Pong`s to all my friends Frank H south side of Chicago

Acehol / 2/11/2009

Good Honest people and great work

I had done a review for Pong`s at InsiderPages and I had wanted to add another review at Citysearch. I don`t normally do reviews like this, but I don`t normally experience such incredible service like at Pong`s. I brought my beat-up pontiac to Pong Imports, looking for a second opinion because the shop I took it to previously had basically all but recommended I replace everything except the tires. I was pretty par... view moreanoid at this point since the autoshop that had fixed my car before had taken over a month to repair, and they still hadn`t fixed the problem I had asked them to fix!
Well, I must say that although Lee (the manager at Pong`s) is sometimes hard to understand because of his accent, his enthusiasm and his caring all but make up for it! He gave me several differen options about what I could do and told me what needed to be fixed now and what could be left for later. He explained the whys and hows to me too, while calming my paranoia down. He was even considerate enough to offer me a drive to my job since I brought my car in before having to go to work.
Afterwards, I got my car back in just 2 days! They had done exactly what they told me they would do, and they also gave me a warranty for the work. You just don`t find such good service and great people like this anymore, especially in such a big city like Chicago.

jessie84 / 5/12/2007

Trustworthy mechanics and great prices

I dropped my car off for some repairs. They called me within an hour to tell me what was wrong, how much it was going to cost and when I could get my car back. They were the third estimate and definitely the best that I had received. Great prices and very friendly guys!

amand12827 / 9/16/2006