Spradley Barr Ford / Fort Collins, Colorado

Rating: ★★★★★

Auto Repair & Service

Address: 4809 S College Ave, Fort-Collins

Postal code: 80525

Phone: (970) 206-8550

E-mail: pickle@spradleybarr.com

never buy a used car from this dealership. I haven`t made the first payment on my vehicle and it has spent 2 weeks in the shop. The same thing is wrong with it now as the first day I drove it. Bad transmission and and warped bake rotors, they will not fix it. They claim it is a different code. Regardless, it stops pulling going down the interstate and you have to ease over to the side of the road, turn off the engi... view morene, then restart it. I am a disabled elderly lady with two disabled people living with me. I have to depend on the car to go to doctor visits, take them to the day program, etc. I traded my car in and of course, it has already been sold. I can`t afford $3,315 to have it fixed. This is a lemon, but it is the car I was looking for. I never dreamed that I would be sold a lemon. The least they could do would be to either fix it, like they were supposed to have done before I finished the paperwork, or replace it with another Chrysler just like it. I have called the bank and discussed the problem with them. I wanted them to know that the car they financed was a lemon. I have talked to the assistant general manager (John Fischer) but I was told that I shouldn`t have bought the car if it was something wrong with it. Well, I thought they had reliable mechanics when I was told they would fix it. I`m 63 years old and I was at their mercy when purchasing this car. They shouldn`t have sold a car that was torn up, especially after I told them something was shaking in the front end, and that the car had quit pulling going up the interstate and I had to pull over on the side and shut the engine off and crank it again. Then on the way back to the dealership, it happened again on the interstate. I guess I should have known that all they wanted was the money and could care less about the old lady. They tried to satisfy me with purchasing another car to replace the Chrysler 300 with. Each one was not was I was looking for. I want this one fixed or replaced with one like it.

ejfilbert / 11/16/2012

ejfilbert / 11/15/2012

Dave was very accommodating throughout my car buying experience. He went out of his way to get a small scratch fixed on the hood of my new vehicle after I had purchased it, he gladly game me a loaner car to use while I waited. He always had a smile on his face and after numerous phone calls, never made me feel like a nuisance. I will gladly return for any future purchases and recommend him highly to anyone in the mar... view moreket for a new car. Thank You.

katherineizard / 8/4/2011

This was our second new car purchasing experience with Spradley Barr in Fort Collins and also our second with our salesman - Nick Carestia. Each time, my wife and I were treated very courteously and professionally. The negotiation process when trading vehicles is never a pleasant one, but we felt we were given a fair trade value for our vehicle and an equally fair price on the new one. We would recommend Spradley ... view moreBarr to others.

andiceoldacker0661 / 8/2/2011

I contacted John Fischer after looking online at local dealerships. He responded to my email very quickly and then followed up with a phone call. He went to work right away trying to find a car that would be right for me. I thought that I wanted another SUV since I had driven my Lincoln Navigator for 10 years and loved it. Before that I had a Ford Aerostar so I was use to large vehicles. That happens when you have 3 ... view moreboys over 6ft tall!! Well John found options for me to look at. However, when I got there I told him I had a rental car since my Navigator was not running. I had rented a Ford Fusion and had driven it for 2 days. I really liked the car a lot and the size was perfect for me. The boys are all grown so I really just needed a car that was lare enough for me to feel comfortable in but not as large as I was use to driving. John immediately started looking on the lot and found a Fusion for me to look at. He showed me all of the features the car had and the sync system was very impressive. I was convinced it was the car for me. John offered to show me other cars but I said no I really wanted the Fusion. I am very happy with my purchase and the service I had was outstanding. The dealership and everyone I came into contact with were great.

s maymon / 7/27/2011

This is the 3rd time I have purchased a vehicle from Spradley Bar, Kenny was helpful and very easy to work with, he spent most of three days with me looking at quite a few cars, I never once felt like he was trying to hurry me in making my decision, he gave straight a forward answers to the questions I had, and if he didnt have the anssers he was on the phone getting them. I will have no problems with recommending ... view morehim to friends and family that I know are looking for a new or used vehicle

debacamith / 7/25/2011

I feel we received a fair amount for our trade and a good price on our new vehicle. There was never any pressure and everyone was helpful and friendly. Visited several dealerships, and the people at Spradley Barr were the most enjoyable to work with. I`d recommend Spradley Barr and John Fischer.

Co guest / 7/22/2011

I enjoyed working with Paul on the purchase of my new F-150. Paul was very helpful in helping me get the right vehicle for me. His attitude is very pleasant and he is easy to talk to. I would like to thank Paul for making my purchase and overall experience a good one.

OlimpiaChamp / 7/20/2011

Everything about my experience buying a used truck from Spradley Barr Ford was excellent, from the test driving to the financing. Brian (sales) was friendly and flexible in working to meet my terms. He worked with me on the price of the truck and the value of my trade. Scott (financing) was also friendly and extremely patient in explaining everything to me twice with regard to everything I was getting in my warranty.... view more Couldn`t have had a better experience with my first dealership purchase.

intarlack594 / 7/18/2011

I had an amazing experience at Spradley Barr. They really worked with me to find the car that worked best for all my needs. I have never had such a great experience at a dealership and I hae been to many throughout the years. Seth is a no pressure salesman and was great to work with. He had a lot of knowledge about the cars he was showing me. Next time I am in the car market I will alwas start here first. Thank you s... view moreo much for all your help!

essieechtold1291 / 7/14/2011

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