Kearny Mesa Scion / San Diego, California

Rating: ★★★

New Car Dealers, Used Car Dealers, Automobile Racing & Sports Cars

Address: 4910 Kearny Mesa Rd, San-Diego

Postal code: 92111

Phone: (858) 279-8151

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Used cars

The staff was very friendly and got me in and out. I have came for maintenance but the prices are pretty high without the use of a coupon.

TheFrankster / 2/8/2012

Awesome

I bought a used Toyota Land Cruiser here and these guys are awesome! They gave me the Carfax on the vehicle without even me asking for it. They were upfront about the car getting into an accident. The guy even gave me a discount. And he wasn`t pushy at all. I looked at the car on a Saturday and told him I`d be back later on during the week. He didn`t try to pull the ""oh, you should pick it up now, people have ... view morebeen asking about it"" garbage. This is the place to go

JBoland9 / 3/24/2010

Refused to honor written agreement

Kearny Mesa Toyota advertised a specific price on a vehicle in stock, which I was made aware of by the fleet manager. It was advertised for Sunday, but the fleet manager extended the offer to me in writing (by email) while I got a cash down payment and loan approval from my credit union. He also offered to add leather for a written agreed upon price. Within 38 hours, I had the cash downpayment and loan approval. I we... view morent to the dealer and accepted the fleet manager`s offer. The vehicle was still on the lot and they took me for a test ride. The sales manager told my salesman that the offer I`d been given had expired on Sunday. I explained the written agreement to extend the offer and the leather price. The sales manager said the leather price was incorrect and it would be an additional $198 dollars. I said that wasn`t the agreed price, but I`d accept the change. He said he`d have to call the GM about the other agreement. About 20 minutes later the sales manager said the offer would not be honored. He said the fleet manager did not follow protocol and did not get approval to make the offer. He acknowledged that the agreement had been made, because the sales manager checked the fleet manager`s email. But, they still would not honor the written agreement. They said they could make the deal if I paid an extra $1300 or so dollars. I explained that I felt the actions of their fleet manager was beyond my control, but a written agreement had been made. If nothing else, customer service would dictate their honoring this agreement. They said no and we left. We were stunned at this blatant rescinding of an offer by their fleet manager to a customer. Your word is who you are, but a written agreement is a contract. This falls within the ""bait and switch"" parameters, but at the very least, it was outrageous customer service. We remained shocked the whole 50 minute drive home and wondered how a dealership could treat customers in such a fashion.

djohnsonsd / 1/13/2009

Horrific Customer Service

The sales staff at Kearny Mesa Toyota has very poor customer service skills. My father went in to their dealership through a promotion that they were running, but also to look at their Toyota Sequoias, which my aunt had been eyeing to buy for some time. Their promotion was deceptive, their sales staff were not helpful, and my father was treated horribly.

Luckily my father was able to find a friendlier and more... view more honest GMC dealer, and my aunt is now the proud owner of a brand new Yukon XL.

urstruly41 / 3/11/2008