Don Duncan American Tire & Automotive / Elmore, Alabama

Rating: ★★

Automobile Parts & Supplies, Auto Body Parts

Address: 408 Madison Ave, Elmore

Postal code: 36104

Phone: (334) 263-3872

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Reviews:

Added part not needed

Poor service!!!!!!!!!!!!!!

meelow2 / 11/5/2011

Lame

I spent nearly $1000 at Don Duncan on tires, air conditioning repair, oil change, etc...I find the air doesn`t work and...they broke the hood latch handle under the dash and just threw it under the seat instead of ""manning up"" and fixing.

Jeff Andrews / 5/24/2011

Ready to Roll

I visited Don Duncan`s shop after calling in to make sure they could take a "same day" appointment. David answered the phone and was very polite and inviting. He recognized my employers name on his caller ID and offered me a referal discount before I got a chance to ask for it. Once I made it to the shop, I found it was air conditioned (almost too cold for me) and there were magazines and several waiting areas availa... view moreble, including one gears for children. I found a comfortable couch and an electrical outlet where I could charge my cell phone.The bathroom was actually stocked and clean, which is definately a plus for a lady at a "guys" shop, stranded for hours, LOL.I think the wait was reasonable considering the parts to fix my car (KIA-wheel bearings...just incase any one else is having the same problem) needed to be delivered. David reviwed my charges before and after the service was completed, to make sure I understood what I was being charged and probably to make sure I was ready to pay up! :) The problem seems to be taken care of, and while reviewing my invoice I didnt see a "discount" but I did find a small overcharge which Mr Duncan gladly approved to have credited. I will definately visit Don Duncan`s again if I need to. They are opening a new location which may actually be more convienent because I dont like going downtown.

lennie813 / 3/13/2009

4tires bought. GREAT service and care

Had my air conditioner fixed and they did a great job without costing me a fortune. Since they had done such a good job I went ahead and had my old worn tires replaced. This is a place with great service and value.

bgil3707 / 9/20/2007

Damages

Will damage wheels and not replace them

phase334 / 8/21/2007