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Mercedes dealers authorized to spend $2,500 on perks for S-Class customers

If you drop $100,000 on a luxury sedan, it seems only reasonable to receive some preferential treatment at the dealership you purchased from. After all, that price isn't just for the car - you're paying for the brand and all the cachet that entails. For Mercedes-Benz, those benefits have apparently been lacking relative to the German brand's luxury competitors.
That's set to change, though, as Automotive News reports that the German brand is placing a much greater emphasis on keeping its customers happy and loyal with its MB Select program. Starting with the new S-Class and spreading to the CLA-Class (and eventually beyond), dealers are being given money - up to $2,500 in the case of the flagship sedan - just to improve the customer experience.
We agree, improving the "customer experience" is quite a vague term, so it's nice that Mercedes USA's CEO, Steve Cannon, offered up some examples to AN at the LA Auto Show. For example, a customer couldn't fit his sunglasses into the overhead compartment. "So we bought him a pair of Ray-Ban sunglasses that fit because of their shape," Cannon said.

2014 Mercedes-Benz S-Class interior caught in spy shots

With the redesigned 2014 Mercedes-Benz S-Class getting closer to production, the camera-wielding crew over at Autospies somehow managed to get inside of the car to snap some detailed spy shots. As the prototypes continue to shed camouflage, it would appear that Mercedes-Benz is getting closer to unveiling the car, and with the Geneva and New York auto shows coming up, it could be sooner rather than later.
From what we can see of this car's interior, the overall look of the S-Class' cabin isn't a ground-breaking departure from the current car, but it has been completely redesigned with more advanced technology. The styling is now even more upscale with larger swaths of wood, more shapely door panels (without the built-in armrest cubbies) and the concept-like two-spoke steering wheel. The highlight of this car though is probably the two massive digital screens with one being used for driver information and the other used for navigation, audio and infotainment systems. One other detail we noticed about this car is that it was equipped with the new 360-degree camera that debuted on the new GL-Class and will also be used on the 2014 E-Class. We also know that the next-gen S-Class will be getting the new cloud-based MBrace2 infotainment system.
As for the exterior design, it looks like the next S-Class will carry a similar profile as the current car, but we can see through the camouflage that the new styling will fit in better with current Mercedes-Benz products. Up front, the grille is much larger is flanked by aggressive LED-trimmed headlights, while the rear view of the car shows us the LED brake light now at the top of the rear window, a more pointed trunk opening and a more squared-off rear fascia with exhaust outlets pushed to the corners.

Mercedes calls CLA 'best launch in 20 years' as it warns dealers of tight supplies

It's still in the early going, but it's looking more and more like the 2014 Mercedes-Benz CLA is a verifiable home run for the German brand. According to a new report from Bloomberg, the new small car isn't just widening the sales gap between Mercedes and BMW, it's attracting a new, younger breed of customers into the brand's showrooms. But that early success is straining supplies of the turbocharged four-door.
Dealers have been warned that the first half of 2014 will see limited supplies for CLA, with a letter to dealers indicating that "tight inventories and low days supply" will exist from February through June, despite the car's Kecskemét, Hungary plant running at full tilt.
"This is our best launch in 20 years," said Steve Cannon, the US boss for Mercedes. "The CLA has been a phenomenal success right out of the gate." The numbers certainly support that. We reported in early October that Mercedes moved 2,300 CLAs in its first week on sale, and now Bloomberg is saying CLA sales were almost singlehandedly responsible for Benz's November sales gains. Mercedes' annual sales are up 14 percent through the November, and it's enjoying a healthy 7,600-car lead over BMW.