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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

Jaguar's first-ever Super Bowl ad to feature F-Type Coupe

Patrons of this year's Los Angeles Auto Show will be able to get their first glimpse at the new Jaguar F-Type Coupe, but the new hardtop sports car will be shown off to an even greater audience in early February. No, we aren't talking about the Chicago Auto Show - we're referring to the Super Bowl. Jaguar will debut its first-ever Super Bowl ad during the second half of the big game on February 2, 2014, and the sleek new F-Type Coupe will be the star.
According to Jaguar, the ad campaign will pose the question, "Have you ever noticed how in Hollywood movies, all the villains are played by Brits?" And for all you social media mavens out there, Jaguar will launch a specific hashtag to go with this marketing: #GoodToBeBad.
British director Tom Hooper is responsible for the ad, which is being filmed in London. Americans will get their first glimpse at the campaign this weekend in the first spot, called Disruptor, but the big F-Type Coupe spot will not air until Super Bowl XLVIII in February.

Jaguar F-Type Coupe is here, will debut on stage in LA

When Jaguar previewed its new sportscar two years ago with the C-X16 concept, it showed a coupe form. But when the car hit production as the F-Type, it rolled out in roadster form only. Not that we're complaining, but we all knew it wouldn't be long before Coventry revealed the production coupe, and that's just what it's doing at this month's LA Auto Show.
Jaguar hasn't given us much to go on yet - just a single shot of the vehicle from above and nothing in the way of technical details - but we all know the drill. The F-Type Coupe will essentially be the same as the existing roadster, only with a fixed roof - with a large glass panel, mind you, to let plenty of light in and keep the cabin from feeling markedly more claustrophobic than the open-top version.
That ought to make it a little lighter (though not much) and a little stiffer, but otherwise we can expect more or less the same specs as the convertible. We'll have to wait until the evening of November 19 to know for sure, though, so watch this space for more.