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NHTSA investigating Ford Fiesta for faulty door latches

The National Highway Traffic Safety Administration has opened a preliminary investigation on the 2011-2013 Ford Fiesta because the regulator has received 61 complaints from drivers, including one claim of an injury, about the doors on the subcompacts failing to latch and sometimes even flying open while driving. NHTSA has estimated that the problem could affect as many as 205,000 vehicles.
NHTSA is still gathering further data about the problem, but looking at the complaints so far, both front and rear doors appear to be potentially involved with the alleged failures. Among the reports, there are 12 claiming that the door opened while driving. Several also indicate the "Door Ajar" warning illuminating during this problem. The one purported injury happened when someone attempted to shut the door, and it bounced back.
Ford spokesperson Kelli Felker told Autoblog via email, "We are cooperating with NHTSA on this investigation, as we always do." Scroll down to read the report from NHTSA.

Ford owns Automotive Loyalty Awards, Audi and Subaru are king of conquests

Customers are a commodity in the automotive industry, and like any other commodity, automakers trade them back and forth. Only nobody wants to give up their customers - just to keep the ones they have and try to attract others.
That's what the Polk Automotive Loyalty Awards are all about. Every year the industry research body names the automakers, brands and models that manage to keep their customers coming back for more - and attract buyers to switch from other makes. Ford usually does pretty well, but this year it rose above even its own track record.
Not only did Dearborn win the Overall Loyalty to Manufacturer award, but also the Overall Loyalty to Make. Ford also took the African American category, and the F-150 was named the top full-size half-ton pickup in customer loyalty. Ford COO Mark Fields (pictured above) accepted the awards and gave the keynote address at the awards ceremony.

Ford recalling nearly 700k Escape CUVs, C-Max hybrids over two separate safety issues

Poor Escape. Ever since its launch in 2012, Ford's small CUV has been the subject of many, many, many recalls. And today, The Detroit News is reporting that Ford is adding two more recalls to the 2013-14 model year Escape's permanent record, one of them also involves the C-Max hybrid hatchback.
The first recall, covering 692,500 Escape and C-Max vehicles, is due to a software glitch that could cause the airbags - specifically, the safety canopy - to not deploy in a timely fashion during rollover crashes. According to the News, Ford says no crashes or injuries have been reported in relation to this problem.
The second recall, covering 692,700 Escapes, is related to the door handles. The News reports that the exterior door handles could open while the vehicle is in motion, and could also fail to latch properly. Once again, no crashes or injuries have occurred because of this. The National Highway Safety Traffic Administration has not issued an official notice on either recall as of this writing.