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Cadillac to recall 20,000 SRX models over wheels that could fall off

A potential issue with the lug nuts on 19,871 units of the 2013 Cadillac SRX in the US and Canada has lead to a recall of the luxury crossover. Those lug nuts that have a Teflon topcoat, identified by their bluish tint, could loosen and cause "creaking, rattling or grinding noises or steering vibrations." In the worst case scenario, a wheel could fall off, but there have been no reports of that happening, nor any reports of accidents or injuries due to the issue.
This is the second recall action on the SRX over the last few months. In March, Cadillac recalled 27,000 SRX models over a transmission programming issue. General Motors will begin notifying customers with the potentially faulty parts on June 3, at which time they can take their vehicles to dealers to have the tires rotated and new nuts installed. A further 7,397 SRXs exported from North America also face the recall action.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Cadillac back on track with 600-hp ATS-V.R racer in FIA GT3 spec [w/video]

There was already a rumor brewing that Cadillac might eschew the CTS as its racecar next season in favor of the ATS Coupe. It turns out that is absolutely the case, and now we know just what this 600-horsepower, future racer looks like. The coupe might not be limited to competing in just the US, though, because it's built to FIA GT3-specifications, meaning that this Caddy is also eligible to race in over 30 series worldwide against the likes of Bentley, McLaren, Audi and other premium brands.
The heart of this massively winged Cadillac is an engine dubbed the LF4.R. It's based around the unit in the production ATS-V and CTS Vsport but with larger turbos, bigger intercoolers, side exhausts and other tricks. Cadillac claims it makes a monstrous 600 hp and 520 pound-feet of torque in unrestricted form.
As the photo above shows, the ATS-V.R also wears an aggressive aero kit with a carbon fiber front splitter, and a wing at the back that could probably double as a picnic table in a pinch. The dry weight of the whole package is quoted at about 2,900 pounds, which is around 700 pounds less than the street version.