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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

eBay Find of the Day: 1981 DeLorean with 570-hp twin-turbo Buick V6 [w/videos]

"Are you telling me that you built a time machine... out of a DeLorean?" So asked one Marty McFly of his mentor Dr. Emmett Brown, who replied: "The way I see it, if you're gonna build a time machine into a car, why not do it with some style?"
Doc Brown was right, of course: with an exotic mid-engine layout, gullwing doors and stainless steel body, the DeLorean DMC-12 sure looked the part. It just needed a little more juice. Well this one might not have 1.21 gigawatts of time-bending power - that'd be more than one and a half million horsepower - but it does have more than the 150 hp in the the standard 2.8-liter V6.
That's because this particular DeLorean has had its stock Peugeot Renault Volvo engine swapped out for a Buick-sourced, all-aluminum, 4.3-liter V6 from the Grand National. Dutteiller Performance didn't leave the engine in stock form, either: while they were swapping it out, they added a pair of turbochargers, new pistons, crank, cams and much, much more.

How to hack a Buick Regal with CarKnow

If you own an Apple iPhone or Android device, perhaps you've been tempted to jailbreak or root it. This process gives you access to the the software's code, and can be used to make minor or drastic changes to its operating system. CarKnow, a company in Boston, is working applying a similar concept to the automobile.
Translogic recently took a look inside CarKnow to see just how it can tweak the computers inside a car and what sort of things can be done. As our transportation tech sister site explains, CarKnow basically created a digital duplicate of their Buick Regal in the cloud, while harvesting data generated to create custom apps and infiltrate the deepest function of their test car.
And before you freak out about people maliciously taking over your car, CarKnow's founder, Josh Siegel, stresses that it isn't quite so easy as driving up alongside someone. Take a look at the full video below to see just what it's like to jailbreak a car.