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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Audi SQ7 coming, will have electric turbo

Formula 1 and endurance racing are already harvesting energy from turbos on the track, and now it's apparently time for a similar idea of boosting the efficiency of forced induction to hit the streets in a high-performance, diesel SUV.
In a recent interview with the UK's Autocar, Audi technical boss Dr. Ulrich Hackenberg let the big news slip. "The new Q7 will be available in the market next year but the electric turbo will come a bit later in the Audi SQ7 available in 2016," he said. The e-turbo system was already rumored for the premium SUV but for the standard model, not this just-announced performance version.
Audi has been experimenting with the e-turbo system for a little while, as an electrically driven supercharger. It showed up on the RS5 TDI concept that used a 3.0-liter, twin-turbocharged diesel V6 plus the electric system to diminish turbo lag. In that application, it provided an impressive 385 horsepower and 553 pound-feet of torque and an alleged sprint to 62 miles per hour in 4 seconds. Although, Dr. Hackenberg didn't make it clear if this was the exact layout for the SQ7.

2015 Audi A6 spiffs up for Paris Motor Show duty

While the big names at the Audi booth might be dominated by the TT line, it's not the only product getting some attention from the German company. The A6, on sale in its present form since 2012, is getting its official mid-cycle refresh.
Featuring light exterior freshening, the new fascia wears a tweaked grille and slimmer, more expressive headlights. The rear end sees more substantial changes, with a freshened rear bumper that features rectangular exhaust outlets and more dramatically redone taillights.
Under hood, the 3.0-liter, supercharged V6 engine now produces 329 horsepower, while the 3.0-liter, turbodiesel V6s are available in 215- or 268-hp varieties, or in twin-turbocharged form, with 315 hp or 322 hp. The other big powertrain news surrounds the transmission. Audi has finally dropped the continuously variable transmission from the base, front-drive A6, slotting in a dual-clutch transmission in its place.