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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Toyota, Lexus dominate KBB's Best Resale Value Awards

Toyota and Lexus stormed the 2014 Kelley Blue Book Best Resale Value Awards, winning a combined 18 categories including best brand and best luxury brand. This marks the third year in a row that both automakers have won the Brand and Luxury Brand resale value awards. In all, Toyota won 11 categories and Lexus won seven.
Honda made a good showing, as well, winning two segments (Accord Plug-In Hybrid and Civic Si) and putting one car on the top-10 Best Resale Value list (CR-V). Chevrolet did even better, winning two segments (with the V6 Camaro and the Corvette) and placing three cars on the top-10-overall list (again, the Camaro and Corvette, plus the Silverado 1500).
The other winners came from Jeep, Dodge, Infiniti, Subaru and Audi. To give you a clearer picture of the Toyota and Lexus domination, their 18 mentions represents more than half of the 34 awards (including the top-10-overall list).

Audi sends off second-gen TT with a few enhancements

The Audi stand at the Geneva Motor Show this year was the focus of a lot of attention with the reveal of the all-new TT, ushering in the third generation of the stylish sports coupe and roadster. But before the second-gen model gets the old heave-ho, Audi is giving it a few enhancements to send it out on a high note.
Stylistically, the 2015 Audi TT and TTS, both coupe and convertible, get a new single-frame grille and LED daytime running lights to make it better match its stablemates. The interior gets some upgraded equipment as well, but enthusiasts will be more intrigued by the optional Competition Package available on the TTS.
Like the package Audi rolled out to celebrate the 500,000th TT made, the new TTS Competition Package gets a fixed rear spoiler, five-spoke alloys, baseball-stitched leather seats with contrasting stitching and a choice of yellow or gray paints for the exterior.